It simply means that every client can have a private account on our platform. From that private account you will be able to communicate via email, online messages and chat. You will be able to place any service request. Also you will find all the resources that we provide to our clients. For example, you can find all the forms, templates, news and other communication from us. Communication to us from portal account is faster. It is an optional service. You can stay outside client portal and still work with us.